When should I pay the balance? Elsie - Customer Service Manager February 11, 2017 15:13 Updated Follow Please pay the balance in cash to the tour guide at the end of the tour. If you have any problem, please ask for a help from our online customer service team < Can I pay the balance by credit card? > < Can I pay 100% payment rather than deposit? > Comments 0 comments Please sign in to leave a comment.