- At any 7-11 convenience stores in Taiwan
No need to show your ID and just tell 7-11 cashiers your booking code and booking passport ID and they will help you with it. Please be noted there will be an extra service fee (TWD 8 per ticket) when retrieving tickets at 7-11.
- At any train stations (Taipei station, Hualien station .... )
If booking passport ID isn't yours, you cannot retrieve tickets at the ticket counter of train station unless you show the passport with the same passport number as booking.
You also can retrieve ticket at Kiosk at Taipei station and no need to show ID.